If some or all provisions of this policy are not acceptable, we strongly advise you to discontinue use of this website.
1. DIRECTFHA.COM'S COMMITMENT TO PRIVACY
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
This notice applies to all information collected from or submitted to DirectFHA.com ("the Website" or "DirectFHA.com"). The Website may contain links to other websites operated by third parties. DirectFHA.com is not responsible for the privacy practices or policies of these third party websites.
2. INFORMATION WE COLLECT
The Website is not set up to automatically collect personally identifiable information from each visitor. It does, however, recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information that would allow us to identify any particular visitor to the Website. This information is used only for internal purposes by our technical support staff.
The Website does track certain information about visits to the site. For example, we compile statistics that show the numbers and frequency of visitors to the Website and its individual pages. These aggregated statistics are used internally to improve the Website and for product development and marketing purposes generally. Those aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no personal information and cannot be used to gather such information so as to contact you.
In a few areas on the Website, we may ask you to provide information that will enable us to verify whether you are entitled to access and use certain information, materials and services available from the Website, or to enable us to enhance your visit, to assist you with customer service or technical support issues, or to follow up with you after your visit or otherwise support your customer relationship with DirectFHA.com. Your participation is optional. However, failure to participate may mean that you cannot access and use certain information, materials or services.
3. WHEN WE MAY REQUEST INFORMATION FROM YOU
We may prompt you to provide certain information when you log on to certain areas of the Website. You may be asked to provide us with your user name and password as a condition to gaining access to certain information, materials or services. We may also request information from you when you:
Register or sign-up to subscribe to a service;
Subscribe to a newsletter or request to be added to our mailing lists for other products or services;
Place an order;
Participate in a promotional offer; or
Provide feedback in an online survey
In each of the instances above, we typically ask for your name, e-mail address, phone number, address, the type of business you do, product preference information, any applicable identification number or password that we may require, as well as other similar personal information needed to register you for services, subscriptions or other offers. On occasion, we may ask for additional information to enable us to provide you with access to certain information, materials or services. In the case of mailed materials, you will be able to unsubscribe to these mailings at any time.
4. HOW WE USE INFORMATION WE COLLECT
The personal information you provide us when using the Website, such as your name, postal or e-mail address or telephone number, will be kept confidential and used to support your Customer relationship with DirectFHA.com. It also may be used to notify you of special offers, updated information and new products or services offered by DirectFHA.com, or offers from third parties that we think may be of interest. Agents or contractors of DirectFHA.com who are given access to your personal information will be required to keep the information confidential an d to not use it for any other purpose than to carrying out the services they are performing for DirectFHA.com.
DirectFHA.com may also enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.
The advertisements appearing on the Website are delivered to you by our web advertising partner. Information about your visit to this site, such as the number of times you have viewed an advertisement (but not your name, address or other personal information), is used to serve advertisements provided on this site. In the course of serving advertisements on this site, our third party advertisers may place or recognize a unique "cookie" on your browser.
Circumstances may arise where we are required to disclose your personal information to third parties for purposes other than to support your customer relationship with DirectFHA.com, such as in connection with a corporate divestiture or dissolution where we sell all or a portion of our business or assets (including our associated customer lists containing your personal information), or if disclosure is required by law or is pertinent to judicial or governmental investigations or proceedings.
6. YOU CAN OPT-OUT OF RECEIVING FURTHER MARKETING FROM DIRECTFHA.COM AT ANY TIME
We may send you information about our various products and services or other products and services we feel may be of interest. Only DirectFHA.com (or agents or contractors working on behalf of DirectFHA.com under confidentiality agreements) will send you such direct mailings. If you do not want to receive the mailings, simply let us know when you give us your personal information.
In the bottom of every email that is sent from DirectFHA.com, you may opt out at any time.
7. OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we and the Internet Service Provider we use have endeavored to put in place physical, electronic, and managerial procedures to attempt to safeguard and secure the information we collect online.
8. HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION
You can request a copy of the personally identifiable information that DirectFHA.com has collected about you via the internet by contacting our Information Privacy Manager at the address below. You can also have factual inaccuracies contained in this information corrected by contacting the Information Privacy Manager.
9. USE, DISCLOSURE, AND SHARING OF INFORMATION
a. Non-Personally Identifiable Information
From time to time, DirectFHA.com may use and share with third parties aggregate, non-personally identifiable user information to show general demographic and preference information among users of the DirectFHA.com Web sites. When you visit or download information from this Website, our web servers may automatically collect website usage information. Website usage information is non-personally identifying information that describes how our visitors use the Website. It can include the number and frequency of visitors to each web page and the length of their stays, browser type, referrer data that identifies the web page visited prior and subsequent to visiting the Website, and IP addresses (see below for more information on IP addresses). DirectFHA.com may use IP addresses for a number of purposes, such as system administration, to generally determine your computer's server location, to report aggregate information to our business partners or to audit use of the Website. We also may determine your screen resolution and the technology available in order to serve you the most appropriate version of a web page, e-mail or similar service.
b. Personally Identifiable Information
DirectFHA.com uses information about you to deliver the Services that you request, to keep you informed about changes affecting our Services or your account, to inform you of other Services or offers in which you might be interested, and to improve and enhance our sites and Services.
Specifically, when you provide us with your contact information, you are agreeing:
- to allow us to email you regarding our products and services, and of the products and services of third parties that we associate with or market for;
- to call you (either directly or through use of a third party service) regarding our products and services, and of the products and services of third parties that we associate with or market for; and
- to text you (either directly or through use of a third party service) through your mobile devices regarding our products and services, and of the products and services of third parties that we associate with or market for. In the case of sending messages to you via text messaging, you acknowledge and agree that you may be charged fees by your wireless provider pursuant to your agreement with such wireless provider.
If you provide DirectFHA.com with personally identifiable information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure.
If you opt in to receive e-mail from us, you can always opt out of future marketing messages by following the directions in each message to "unsubscribe". However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding your account status, technical support, product information, changes to account terms, and any other matter that might affect our service to you and/or any products you purchased from us or registered with us, as applicable.
As stated above, DirectFHA.com may also work with third parties to provide some Services on our Websites. In connection with those Services, you are deemed to consent to us sharing your information with third parties who provide services such as processing of credit card transactions, customer service, promotion administration, order fulfillment and/or prize delivery, as applicable. Third parties who provide, or participate in, Services on DirectFHA.com Websites are prohibited from using our customers' personally identifiable information for marketing purposes and/or from sharing, selling, or otherwise using such information, unless you choose to opt in to marketing, sharing, or other uses by the third parties. If you do not want your information to be used for marketing (or other purposes unrelated to the provision of DirectFHA.com Services) by a third party who participates in a Service on one of our sites, do not opt in to such use by that third party when you register to participate in the Service.
10. HOW TO CONTACT US
If you would like to contact us for any reason regarding our privacy practices, or to request any information as provided above, please write or e-mail us at either of the following addresses: